What's Happening?
A federal jury in San Jose has ruled that American Airlines must pay $9.6 million in damages to Jesus Plasencia and his wife after the airline failed to divert a flight following Plasencia's debilitating strokes. The incident occurred during a flight from Miami to Madrid in November 2021. Despite Plasencia experiencing a 'mini stroke' before boarding, the crew did not follow protocol to alert medical personnel. Plasencia suffered a second stroke during the flight, leading to long-term health issues. The jury found the airline liable under the Montreal Convention, an international treaty governing air travel.
Why It's Important?
The ruling highlights the importance of adhering to health and safety protocols in the airline industry, particularly in situations involving medical emergencies. It serves as a reminder of the potential legal and financial consequences for airlines that fail to prioritize passenger safety. The case may prompt airlines to review and strengthen their emergency response procedures, ensuring better outcomes for passengers in distress. Additionally, it raises awareness about the rights of passengers under international treaties like the Montreal Convention.