What's Happening?
The International Rescue Committee (IRC) in Seattle is seeking a Digital Content and Marketing Coordinator. This position, under the direct supervision of the Information and Referral Service Manager, will support the Washington Immigrant Information Center
(WA-Immigrant.Info). The coordinator will be responsible for developing, managing, and disseminating quality, verified, and relevant client-facing information. Key responsibilities include managing the social media strategy and content dissemination for WA-Immigrant.Info's Facebook and Instagram pages. The role is integral to the team, working closely with Specialists to publish content across digital and other channels, responding to clients' information needs. The IRC, founded in 1933, operates in over 40 countries and 27 U.S. offices, including Seattle, which opened in 1976. The Seattle office provides services such as intensive case management, employment and economic empowerment, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State.
Why It's Important?
This role is vital for ensuring that refugee and immigrant families in Washington State have access to accurate and timely information, which is critical for their successful integration and well-being. Effective digital content and marketing can bridge information gaps, helping newcomers navigate complex systems related to employment, healthcare, education, and legal status in the U.S. By providing trauma-informed, equitable, and accessible services, the IRC Seattle office directly supports the self-sufficiency and empowerment of these communities. The success of this position will enhance the reach and impact of WA-Immigrant.Info, fostering a more inclusive environment for immigrants and refugees. This initiative also reflects a broader national effort to support new arrivals, contributing to the social fabric and economic productivity of U.S. cities by enabling these individuals to reclaim control of their futures and strengthen their communities.
What's Next?
The Digital Content and Marketing Coordinator will focus on ensuring content accuracy, completeness, and engagement, collaborating on and editing written and multimedia content. They will define, implement, and monitor digital advertising campaigns, both paid and organic, and publish relevant content on WA-Immigrant.Info's digital platforms. Continuous monitoring of traffic and feedback will be crucial for adapting messaging and resources. The coordinator will also contribute to the communication strategy, use translation-management software, and work with the Digital Content Creator to develop social media posts and manage article workflow. This position is represented by the OPEIU union and has an end date of June 30, 2027. The IRC Seattle office will continue its commitment to providing comprehensive services, with this role playing a key part in enhancing digital outreach and information accessibility for the communities it serves.
Beyond the Headlines
Beyond the immediate operational benefits, this position addresses the deeper challenge of information equity for vulnerable populations. In an increasingly digital world, access to reliable, culturally appropriate, and multilingual information is paramount for refugees and immigrants who often face language barriers and unfamiliarity with U.S. systems. The role's emphasis on trauma-informed and equitable services highlights a commitment to dignity and respect, recognizing the unique experiences and needs of these individuals. This effort also contributes to combating misinformation and disinformation, which can be particularly harmful to new arrivals. By empowering these communities with knowledge, the IRC helps foster civic engagement and reduces social isolation, ultimately strengthening the diverse tapestry of American society and upholding the values of welcome and support for those seeking refuge.
