What's Happening?
According to Kyndryl's People Readiness Report 2025, while 95% of businesses have invested in AI, 71% of leaders report their teams are not ready to leverage the technology effectively. The report emphasizes
the need for organizations to close the 'people gap' by rethinking workforce enablement, trust-building, and cultural transformation. Many employees are resistant or hostile towards AI, fearing job displacement and lacking clarity on AI's impact. The report suggests that aligning AI technology strategies with broader business goals can help non-technical employees understand AI's benefits at individual and departmental levels. Encouraging open dialogue and creating ethical guidelines for AI use are recommended to build trust and mitigate fears.
Why It's Important?
The readiness gap in AI adoption poses a significant challenge for businesses seeking to realize the full value of their AI investments. As AI becomes integral to business operations, aligning workforce strategies with technology goals is crucial for fostering a culture of innovation and efficiency. The report highlights the importance of addressing employee concerns and building trust to ensure successful AI implementation. By focusing on skills development and cultural alignment, businesses can enhance their competitive edge and drive long-term value from AI. The findings underscore the need for strategic workforce planning to navigate the complexities of AI integration.
What's Next?
Organizations are likely to prioritize upskilling and reskilling initiatives to address the skills gap in AI readiness. Business leaders may focus on fostering a culture of collaboration between tech and non-tech teams to enhance AI adoption. As companies work to build trust in AI, they may implement transparent communication strategies and ethical guidelines to address employee concerns. The report suggests that aligning workforce, technology, and growth goals can create a conducive environment for AI innovation. Businesses may also explore new hiring strategies to acquire the necessary skills for AI integration, ensuring they remain competitive in the evolving digital landscape.
