Airports across Europe were hit with major disruptions on Friday after a widespread technical failure linked to Collins Aerospace, a company that provides
key check-in and boarding systems for airlines worldwide. The issue has triggered long waits, cancellations, and delays at several major hubs. Brussels Airport reported one of the most severe impacts, with automated check-in services brought to a complete standstill. “This has a large impact on the flight schedule and will unfortunately cause delays and cancellations of flights,” the airport’s check-in operator said. For now, only manual check-ins are being used. “The service provider is actively working on the issue and trying to resolve the problem as quickly as possible,” the operator added. Berlin Airport also confirmed disruptions, warning passengers of extended queues. “Due to a technical issue at a system provider operating across Europe, there are longer waiting times at check-in. We are working on a quick solution,” it announced on its website. In the UK, Heathrow Airport acknowledged delays and urged passengers to plan ahead. Posting on X, Heathrow stated: “Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, is experiencing a technical issue that may cause delays for departing passengers. While the provider works to resolve the problem quickly, we advise passengers to check their flight status with their airline before travelling. Please arrive no earlier than three hours before a long-haul flight or two hours before a domestic flight. Additional colleagues are available in check-in areas to assist and help minimise disruption. We apologise for any inconvenience.” Meanwhile, Frankfurt Airport confirmed it had not been affected by the ongoing incident.
