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Schneider Electric's HR Leader Mai Lan Nguyen Combines Data and Empathy for Success

WHAT'S THE STORY?

What's Happening?

Mai Lan Nguyen, Senior Vice President of HR for North America at Schneider Electric, has been recognized as one of HR's Rising Stars for her innovative approach to human resources. Nguyen has successfully integrated data-driven strategies with empathy to enhance employee engagement and retention. She spearheaded the development of the Open Talent Marketplace platform, which provides employees with access to internal growth opportunities. Additionally, Nguyen introduced Recharge Breaks, allowing employees to take up to a 12-week paid sabbatical, which has been utilized by over 800 employees. These initiatives have resulted in a turnover rate of less than 4% and record-high employee engagement.
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Why It's Important?

Nguyen's approach underscores the importance of balancing data analytics with human-centric strategies in HR management. By focusing on employee well-being and career development, Schneider Electric has been able to align its workforce with business objectives, fostering a more agile and resilient organization. This model could serve as a blueprint for other companies aiming to enhance their HR practices, particularly in industries facing rapid change and disruption. The success of such programs highlights the potential for HR to drive organizational growth and employee satisfaction.

Beyond the Headlines

Nguyen's leadership style, which emphasizes empathy and purpose, reflects a broader shift in HR towards more inclusive and supportive workplace cultures. This approach not only benefits employees but also contributes to a company's reputation and ability to attract top talent. As organizations increasingly recognize the value of empathetic leadership, HR professionals like Nguyen are likely to play a pivotal role in shaping the future of work.

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