Travel stress is inevitable, but Toronto Pearson International Airport only exacerbates the situation. In 2024, J.D. Power ranked it second lowest in customer satisfaction, while Skytrax reviewers offered harsh critiques. Visitors described their time there as "hot with no place to sit," "the most chaotic," and a "frustrating and stressful experience." Travelers consistently complained about poor signage, inadequate baggage handling, dirty facilities, insufficient seating, rude employees, and notoriously
long delays.
It's safe to say Toronto Pearson can be stressful. So what's the best defense? Skipping the airport entirely by choosing flights with different layovers when possible. But if the airport is unavoidable — whether as a departure point or destination — be strategic and plan ahead. Expect chaos, build buffer time into your schedule, book flights with longer layovers to offset disruptions, and pack only a carry-on to avoid lost luggage.
Given the airport's reputation, minimize time spent in the terminal. Check flight status before leaving for the airport, and wait at home or at a cozy cafe until the last reasonable moment. Flight not on time? That's no surprise considering Toronto Pearson's track record. Prepare a list of things to do immediately when your flight is delayed, like checking alternative travel options or rearranging plans at your destination. With a little foresight and planning, you can avoid getting stuck at this airport -- or at least sidestep some of the stress that comes with it.
Read more: Seemingly Normal Behaviors That TSA Will Watch You Like A Hawk For At The Airport
How To Avoid Stress When Stuck At Toronto Pearson Airport
Stuck at Toronto Pearson? Travel karma may not be on your side, but survival is still possible. There are ways to stay calm in crowded airports. Noise-canceling headphones can help block the chaos, while loose-fitting clothing keeps you comfy during long waits. When panic creeps in, try box breathing: Inhale for 4 seconds, hold for 4, exhale for 4, then hold again. Repeat until your nervous system stabilizes and your body begins to relax.
Finding a quiet place away from the crowds can also relieve stress. To locate these spots, use the hidden navigation feature on Google Maps; simply zoom into the airport terminal to search for quiet spaces. Treat yourself to spa services like manicures or massages, seek solitude in a chapel, or let off steam at the fitness center. If your budget allows, Toronto Pearson's airport lounges offer 2 hours of sanctuary starting at $59 CAD ($43 USD).
Don't let hunger make your travel experience worse. You can bring most food through TSA, provided that it follows the 3-1-1 liquid rule. Pack solid snacks and bring an empty water bottle to fill up at the airport. Finally, since gate seating is limited, be prepared to camp out by bringing a floor blanket and plenty of entertainment for your little ones.
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Read the original article on Islands.
