What's Happening?
Clorox experienced a ransomware attack that resulted in $380 million in downtime and remediation costs. The attack was facilitated by social engineering tactics targeting an IT Help Desk operated by Cognizant for Clorox. Clorox criticized Cognizant for inadequate security measures, while Cognizant defended its role, highlighting Clorox's insufficient internal cybersecurity systems.
Why It's Important?
The Clorox hack underscores the critical role of human factors in cybersecurity vulnerabilities. It highlights the need for consistent employee training to prevent social engineering attacks and improve cybersecurity practices. The incident serves as a cautionary tale for other companies in the industrial sector, emphasizing the importance of robust security protocols and collaboration with service providers.
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What's Next?
Clorox and Cognizant may need to reassess their cybersecurity strategies and improve employee training to prevent future breaches. The incident could lead to increased focus on access privileges and segmentation practices within the manufacturing sector. Companies might prioritize developing stronger partnerships with managed service providers to enhance security measures.
