Convenience-Store Community Mourns the Loss of Suzy Silliman, Influential Industry Leader

What's Happening?

The convenience-store industry is mourning the loss of Suzanne Silliman, a prominent figure in the field, who passed away on August 10, 2025, at the age of 57. Silliman was the senior vice president of data strategy and sales at National Retail Solutions, a point-of-sale company based in Newark, New Jersey. Her career spanned over two decades, including significant roles at Management Science Associates Inc. in Pittsburgh and the Kraft/Heinz Co. in Chicago. Known for her passion and dedication, Silliman was also a certified yoga instructor, a music enthusiast, and a devoted Pittsburgh sports fan. Her passing has left a void in the industry, as she was highly regarded for her dynamic personality and commitment to her work.

Why It's Important?

Suzanne Silliman's contributions to the convenience-store industry were substantial, particularly in the areas of data strategy and sales. Her work helped shape the way convenience stores operate, making them more efficient and customer-focused. Her passing is a significant loss to the industry, as she was a leader who inspired many with her passion and expertise. The impact of her work will continue to be felt, as she played a crucial role in advancing the use of data analytics in retail. Her legacy will likely influence future innovations and strategies within the industry, as colleagues and companies strive to build on the foundation she helped establish.

What's Next?

A celebration of Suzanne Silliman's life is expected to be announced by her family soon. In her memory, donations are being requested for Animal Friends, a Pittsburgh-based organization. The industry will continue to honor her contributions and may see initiatives or events dedicated to her legacy. Her colleagues and friends are likely to continue her work in data strategy and sales, ensuring that her influence endures in the convenience-store sector.

Beyond the Headlines

Silliman's life and career highlight the importance of passion and dedication in professional success. Her diverse interests, from yoga to music and sports, demonstrate a well-rounded individual who found balance between work and personal fulfillment. Her story may inspire others in the industry to pursue their passions alongside their careers, fostering a more holistic approach to professional life.