DWP Seeks Operations Chief to Lead Digital Transformation and Strategy

What's Happening?

The Department for Work and Pensions (DWP) is recruiting a Chief Operating Officer (COO) for its Digital and Transformation Group, offering a salary between £100,000 and £140,000. The role involves overseeing the department's digital agenda and managing over 4,000 civil servants. The COO will be responsible for ensuring the digital group's operations are well-planned and governed, delivering a workforce plan, and leading business-planning processes. The position also includes managing the department's £1 billion annual tech budget, ensuring value for money from suppliers, and developing a talent strategy through the Digital Academy. The successful candidate will act as the main contact with the Government Internal Audit Agency and lead communications to bring the digital strategy to life. Applications are open until September 8, with an online Q&A session scheduled for August 26.

Why It's Important?

This recruitment is crucial for the DWP as it seeks to enhance its digital capabilities and streamline operations. The role is significant in driving the department's digital transformation, which is essential for improving service delivery and operational efficiency. The COO will play a pivotal role in managing substantial financial resources and ensuring strategic alignment with government digital services. This position is vital for attracting and developing digital talent, which is key to maintaining a competitive edge in public service delivery. The successful candidate's leadership will impact how the DWP navigates digital challenges and opportunities, influencing public policy and service outcomes.

What's Next?

Prospective candidates will have the opportunity to learn more about the role during an online Q&A session with DWP digital leaders, including CDIO Helen Wylie, on August 26. Following the application deadline on September 8, the DWP will likely proceed with interviews and selection processes to appoint the new COO. The chosen candidate will then begin implementing strategic objectives and fostering partnerships with other government departments and functional leaders. The focus will be on driving digital transformation and ensuring the department's operations are aligned with broader government digital strategies.