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PwC Survey Reveals Supply Chain Managers' Struggles with AI and Geopolitical Pressures

WHAT'S THE STORY?

What's Happening?

A recent survey conducted by PwC involving 610 supply chain and operations managers highlights significant challenges faced by the industry. The survey, titled 'Digital Trends in Operations Survey 2025,' reveals that 90% of businesses anticipate rising costs for raw materials, with 82% struggling to balance immediate needs with long-term strategies. Additionally, 92% of managers report that their technology investments, particularly in artificial intelligence, have not met expectations. Geopolitical pressures are also a concern, with 87% of respondents viewing these risks as a catalyst for increased operational flexibility. The survey covers various sectors, including manufacturing, consumer goods, and pharmaceuticals.
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Why It's Important?

The findings underscore the critical role of supply chain management in navigating economic and geopolitical challenges. As businesses face rising costs and complex geopolitical landscapes, the ability to adapt and integrate technology effectively becomes crucial. The survey indicates a growing need for strategic investment in AI and technology to enhance supply chain resilience. This has implications for U.S. industries reliant on global supply chains, as they must innovate to maintain competitiveness. The focus on AI and technology also highlights the potential for job creation in tech and AI sectors, as companies seek skilled professionals to manage these systems.

What's Next?

Companies are likely to increase their focus on recruiting and training in technology and AI to address integration challenges. As geopolitical tensions continue to influence trade policies, businesses may need to adjust their strategies to mitigate risks. This could involve diversifying supply sources or investing in more flexible supply chain models. The survey suggests that businesses will continue to explore AI applications to improve forecasting and transparency, potentially leading to more efficient and responsive supply chains.

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