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BCD Travel Report Highlights Business Travelers' Hotel Preferences and Challenges

WHAT'S THE STORY?

What's Happening?

BCD Travel's recent survey of 1,035 business travelers worldwide reveals preferences for midscale and upscale hotels, with location, employer policy, and cost being key factors. Most travelers use their company's online booking tool, and corporate credit cards are the primary payment method. While satisfaction with hotel policies is high, challenges such as slow Wi-Fi and safety concerns persist. The report emphasizes the importance of dynamic hotel sourcing strategies to meet traveler needs and enhance program adoption.
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Why It's Important?

Understanding business travelers' preferences and challenges is crucial for companies to optimize their travel programs and improve employee satisfaction. By addressing common issues and enhancing hotel sourcing strategies, businesses can achieve cost savings and increase traveler trust. The report highlights the need for sustainability considerations in hotel bookings, encouraging companies to integrate environmental factors into their travel policies.

What's Next?

BCD Travel advises companies to incorporate sustainability into their hotel sourcing exercises and communicate expectations to travelers. The upcoming podcast episode will provide insights into smarter hotel sourcing strategies for 2026. As companies refine their travel programs, they can enhance employee experiences and contribute to broader sustainability goals.

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