What's Happening?
Guzman y Gomez Mexican Kitchen is advancing its use of Workday as the core platform for managing its workforce. The restaurant chain, which operates over 200 locations and employs more than 12,000 people, is focusing on digital, mobile-first systems to improve user experience. The implementation of Workday coincided with the company's public listing on the Australian Stock Exchange, marking a significant milestone. Currently, Guzman y Gomez has deployed core human capital management, learning, and absence management modules, with plans to introduce advanced compensation and talent optimization modules. These modules aim to facilitate merit-based wage increases and data-driven decisions regarding employee development. The company is committed to providing clear career pathways for its young workforce, many of whom are in their first job, to encourage long-term careers within the organization.
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Why It's Important?
The deployment of Workday is crucial for Guzman y Gomez as it seeks to streamline its HR processes and enhance employee engagement. By focusing on digital solutions, the company aims to cater to its tech-savvy workforce, ensuring that employees have access to career development opportunities. This approach not only helps retain talent but also supports the company's mission to revolutionize fast food. The integration of advanced modules like talent optimization can lead to more efficient workforce management, potentially increasing productivity and employee satisfaction. As Guzman y Gomez continues to expand, these systems will be vital in maintaining operational efficiency and supporting growth.
What's Next?
Guzman y Gomez plans to continue its expansion over the next two to three years, opening new locations and driving efficiencies across its operations. The company is exploring the use of artificial intelligence to automate administrative tasks, freeing up staff to focus on customer service. However, the introduction of AI must meet the high expectations of its digital-native workforce to avoid pushback. The successful integration of AI could significantly enhance operational efficiency and support the company's growth objectives.
