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California Legislature Considers Bill to Allow AT to End Landline Service

WHAT'S THE STORY?

What's Happening?

AT&T is seeking legislative approval in California to discontinue its landline services, a move that has sparked significant debate. Assembly Bill 470, which has already passed the Assembly and is now under consideration by the state Senate's appropriations committee, would permit AT&T to phase out landline services in areas deemed 'well served' by alternative providers. This proposal follows a previous rejection by the California Public Utilities Commission, which had denied AT&T's attempt to end landline services due to concerns about leaving vulnerable populations without reliable communication, especially during emergencies. The bill mandates AT&T to expand fiber-based internet and phone services, particularly in underserved areas, as a condition for ending its landline obligations.
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Why It's Important?

The potential discontinuation of landline services by AT&T could significantly impact California's older and rural populations, who rely on these services for reliable communication, especially during natural disasters. The bill's passage could lead to a shift in the telecommunications landscape, pushing more consumers towards cellular and internet-based services. However, this transition raises concerns about accessibility and affordability, particularly for low-income households. Critics argue that the bill could lead to increased costs and reduced service reliability, as alternative providers may not be obligated to maintain the same level of service. The outcome of this legislative process could set a precedent for other states considering similar transitions.

What's Next?

If Assembly Bill 470 is passed, the California Public Utilities Commission will need to create a map by December 2026 to identify 'well-served' areas where AT&T can cease landline services. This process will involve assessing the availability and reliability of alternative communication services. The bill's progress will be closely monitored by consumer advocacy groups, who are concerned about the potential for service gaps and increased costs. AT&T has pledged to ensure no customer is left without access to essential services, but the implementation of this promise will be scrutinized. The debate over this bill highlights the broader challenges of modernizing infrastructure while ensuring equitable access to essential services.

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