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Helloworld Reports 8.6% Drop in TTV Amid Economic Challenges in Australia and New Zealand

WHAT'S THE STORY?

What's Happening?

Helloworld has announced a significant decrease in Total Transaction Value (TTV) for the fiscal year 2025, with CEO Andrew Burnes attributing the decline to challenging economic conditions in Australia and New Zealand. The company's group profit after tax fell by 7.3% year-on-year, amounting to $28.5 million compared to $30.7 million the previous year. TTV decreased from $4.2 billion to $3.8 billion. Additionally, Helloworld recorded a $4.7 million loss from discontinued operations, including the closure of Entertainment Logistix, part of the Barlow Travel Group acquired in April 2025. Despite these setbacks, the wholesale and inbound business segments showed strong growth. The underlying EBITDA for FY2025 was $60.6 million, down from $66.3 million in the prior year, with the EBITDA margin slipping to 31.4% from 31.9%. Following the announcement, Helloworld's share price fell by 2.78%.
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Why It's Important?

The decline in Helloworld's TTV and profit highlights the impact of economic challenges on the travel industry in Australia and New Zealand. The shift in consumer preferences towards short and mid-haul travel, coupled with agency closures and transfers, has affected the company's agency and ticketing businesses. This situation underscores the broader economic pressures faced by travel companies in the region, which may influence strategic decisions and market positioning. The strong performance of the wholesale and inbound segments suggests potential areas for growth, but the overall financial results indicate a need for careful management and adaptation to changing market conditions.

What's Next?

Looking ahead, Helloworld anticipates strong forward bookings for the remainder of 2025 and into 2026. The company plans to focus on cost control measures and increase advertising, sales, and marketing efforts to maintain competitiveness. With a strong balance sheet and no external bank borrowings, Helloworld is positioned for long-term sustainable growth. The company aims to enhance its tech offerings and expand its wholesale product capabilities, which could help mitigate the impact of current economic challenges.

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