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Scottish Councils Face Rising Staff Absence, Impacting Local Services

WHAT'S THE STORY?

What's Happening?

A report from Scotland's Accounts Commission has revealed a significant increase in staff absence within Scottish councils, rising to an average of 13.9 days in 2023-24 from 10.8 days in 2010-11. Teacher absence also increased from 6.6 days to 7.6 days over the same period. The report highlights challenges in recruiting and maintaining a skilled local government workforce, emphasizing the need for improved workforce planning and development. Ronni Zehavi, CEO of HiBob, suggests that technology and real-time attendance data can help HR managers identify patterns of illness or burnout early, allowing for quicker intervention. The report stresses the importance of embracing innovation and digital technology to attract and retain staff, ensuring the continued delivery of local services.
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Why It's Important?

The rising absence rates among council staff in Scotland pose a threat to the efficiency and effectiveness of local services. As the workforce ages, with a significant portion nearing retirement, the challenge of maintaining a skilled workforce becomes more pressing. The increased absence rates can lead to higher workloads for remaining staff, potentially affecting morale and productivity. Addressing these issues through strategic workforce planning and technological innovation is crucial to prevent service disruptions and ensure the sustainability of local government operations. The financial implications are also significant, with employment costs rising by 26% to £10.3 billion, accounting for 72% of total net revenue expenditure.

What's Next?

Scottish councils are likely to focus on implementing strategies to mitigate the impact of rising staff absences. This may include investing in technology to better manage workforce planning and developing flexible talent pools to cover for absent employees. HR departments will need to prioritize critical services and communicate effectively with staff to maintain morale and service delivery. Additionally, councils may explore collaborative working arrangements and innovative solutions to attract and retain a skilled workforce, ensuring the long-term viability of local services.

Beyond the Headlines

The increase in staff absence rates highlights broader issues within the public sector workforce, including the need for better support systems and recognition of employee wellbeing. As councils navigate these challenges, there is an opportunity to strengthen team cohesion and improve overall workforce resilience. The focus on technology and innovation could lead to long-term improvements in workforce management, setting a precedent for other sectors facing similar challenges.

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