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Insurance Industry Sees Major Leadership Changes with Key Appointments

WHAT'S THE STORY?

What's Happening?

The insurance industry has witnessed significant leadership changes this week, with several key appointments and promotions. Ardonagh-owned Bravo Networks has appointed Karen Jackman as its new managing director, effective September 1, 2025. Jackman will report to Phil Bayles, chief commercial officer at Everywhen, the new name for Ardonagh Advisory. Additionally, Optio Group has hired Carrie-Ann Hallett, a former Deloitte staffer, as head of insurer partnerships. Hallett will be based in London and report to the MGA’s chief underwriting officer, Gary Head. Patons Insurance has appointed Steve Milner, an ex-Gallagher leader, as its new head of commercial, where he will focus on developing sales and marketing strategies. Prestige Underwriting has promoted Tim Baxter to business development and relationship director, leading broker engagement across the UK and Ireland. Howden has appointed former rugby player Dafydd James as a development executive in its south Wales team. Clear Group has named Barbara Duffy as its new group chief people and performance officer, responsible for leading the company’s people and organizational development strategy. Lastly, FM has appointed Tara Long as senior vice president and chief information officer, overseeing the company’s technology strategy.
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Why It's Important?

These leadership changes are significant as they reflect the ongoing evolution and strategic realignment within the insurance industry. The appointments are expected to bring fresh perspectives and drive growth in their respective organizations. For instance, Karen Jackman's role at Bravo Networks is crucial for steering the company towards new commercial opportunities. Similarly, Carrie-Ann Hallett's expertise in insurer partnerships is likely to enhance Optio Group's market position. Steve Milner's appointment at Patons Insurance is aimed at strengthening the company's commercial strategies, which could lead to increased competitiveness. The promotion of Tim Baxter at Prestige Underwriting highlights the importance of broker engagement in expanding market reach. Dafydd James' transition from sports to a corporate role at Howden underscores the value of diverse experiences in business development. Barbara Duffy's focus on talent development at Clear Group is essential for sustaining organizational growth. Tara Long's role at FM is pivotal in ensuring the company's technological capabilities align with its long-term objectives.

What's Next?

As these leaders assume their new roles, the industry will be watching closely to see how their strategies unfold. The focus will be on how these appointments impact the companies' market positions and operational efficiencies. Stakeholders, including clients and partners, will be keen to observe any shifts in business practices or service offerings. The success of these leaders in their new roles could set benchmarks for future leadership appointments within the industry. Additionally, these changes may prompt other companies to reevaluate their leadership structures to remain competitive.

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