Rapid Read    •   6 min read

Focus on Practices Over Policies in Return-to-Office Strategies

WHAT'S THE STORY?

What's Happening?

As companies like Amazon and JP Morgan Chase mandate in-office work, a debate arises over the effectiveness of return-to-office (RTO) policies. Research suggests that the policy mandate is less important than the work environment and practices accompanying its implementation. Employees across various working models report dissatisfaction with their work experience, highlighting poor support for collaboration, connectivity, innovation, mentorship, and skill development. Leaders often have a more optimistic view of organizational support, indicating a disconnect between leadership and employee perceptions.
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Why It's Important?

The significance of this development lies in the need for organizations to address underlying issues affecting employee experience and productivity. While RTO policies aim to enhance organizational effectiveness, they may not resolve chronic problems without focusing on core practices. Companies must strengthen collaboration, connectivity, and innovation to improve organizational health. Addressing these practices can lead to better employee engagement, satisfaction, and performance, regardless of the chosen working model.

What's Next?

Organizations are expected to complement RTO policies with practices that foster a healthier and more collaborative culture. This includes conducting assessments to identify strengths and weaknesses and shaping physical environments to support in-person work. Leaders must model changes and ensure policies reflect worker needs, particularly for younger generations who thrive in hybrid environments. Managers should spend focused time with team members to enhance mentorship and skill development.

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