What's Happening?
Alexandra O’Connor, recently appointed as head of Sales Channels for Qantas, discusses the importance of mentorship and female leadership in the travel industry. With extensive experience at Virgin Australia, Air New Zealand, and The Travel Corporation, O’Connor emphasizes the value of community and collaboration. She highlights Qantas' focus on supporting advisors and increasing gender representation in underrepresented areas like pilots and engineers. O’Connor also shares her personal and professional goals, including enhancing agency partnerships and improving family meal planning.
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Why It's Important?
O’Connor's insights reflect broader trends in the travel industry, where mentorship and gender diversity are increasingly prioritized. Her leadership role at Qantas signifies a commitment to fostering inclusive work environments and supporting career development for women. This focus on diversity can lead to more innovative solutions and improved customer service, benefiting both the company and its clients. As the industry navigates distribution changes, O’Connor's approach may serve as a model for other organizations seeking to enhance their operational strategies.
What's Next?
Qantas will continue to implement initiatives aimed at increasing gender representation and supporting agency partners through distribution changes. O’Connor's leadership may inspire similar efforts across the industry, encouraging other companies to prioritize mentorship and diversity. The upcoming Women in Travel Awards provide an opportunity to recognize and celebrate these efforts, potentially influencing future industry standards and practices.
